Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at: 882 South Matlack Street  Suite 102  West Chester, PA 19382 Delivery shall be deemed to have been made by You to five (5) days after the date sent.


  • Copyright
  • All content appearing on this Web site is the property of

    Vivace Productions, Inc.
    882 South Matlack Street
    Suite 102
    West Chester, PA 19382

    Copyright © 2007. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright ®2007 Vivace Productions, Inc.. All rights reserved.


  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Vivace Productions, Inc.. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Vivace Productions, Inc. or any third party, except as expressly granted herein.


  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Vivace Productions, Inc. reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Vivace Productions, Inc. believes that customer conduct violates applicable law or is harmful to the interests of Vivace Productions, Inc. and its subsidiaries.


  • Privacy Policy
  • Vivace Productions, Inc. use of personal information that you may submit to Vivace Productions, Inc. through this Web site is governed by the Vivace Productions, Inc. Privacy Policy.


  • Return Policy

  • REFUNDS

    Refund Policy for Workshop Registration: Refund requests must be made in writing (email is acceptable) at least one week prior to the start of the workshop. We regret that refunds requested after deadlines cannot be honored. In most cases, a processing fee will be charged on all refunds. Processing fees may be as much as $50 per registered participant.


  • Store Hours
  • Customer service is available as defined on the Contact Us page of this Web site.


  • Miscellaneous

  • WORKSHOP INFORMATION

    Please read ALL information carefully

    WORKSHOP ELIGIBILTY

    Only students grades 9-12, or college level, are eligible to register or be registered for a student workshop, including any Marching Band Workshop, Leadership Training Workshop, and/or the Student Premium Package. No students, with exception to college level students, may register for any director or staff workshop. If any person or persons are deemed ineligible for registration for any workshop and payment has already been processed then the amount paid minus a pre-determined, non-refundable processing fee will be refunded. For any questions regarding workshop eligibility please use the contact information as defined on the Contact Us page of this website.

    EARLY ARRIVAL OPTION

    The Early Arrival Option is intended for anyone who needs to check-in to the workshop the day/evening before the first scheduled day of the workshop, and includes housing on the night prior to the first scheduled day and breakfast on the first scheduled morning of the workshop. The Early Arrival Option is available for select workshops at an additional charge. Early Arrival arrangements MUST be made in advance to guarantee the additional night of housing. For any questions regarding the Early Arrival Option or check-in procedures for any workshop please use the contact information as defined on the Contact Us page of this website.

    CONFIRMATION PACKETS

    Upon receipt of your completed registration and payment a Confirmation Packet will be sent to the shipping address provided with your registration. Included in this packet will be rules and regulations of the workshop; a brief explanation of the materials needed for the duration of the workshop, including dormitory needs; general directions to the workshop location; a map of the workshop facility; and a medical/consent form to be completed, signed, and turned in at the time of check-in. For any questions regarding the Confirmation Packets please use the contact information as defined on the Contact Us page of this website.

    STUDENT HOUSING

    All dormitories are supervised and chaperoned by competent counselors during the workshop. No students are allowed in the dormitories during workshop sessions without counselor supervision or permission. Students are NOT permitted in the dormitories, or on the floors of students of the opposite sex. The workshop does NOT provide linens or toiletries; these are the responsibility of the participant. In most cases the dormitories are not air-conditioned; a fan is strongly recommended. Dormitory counselors are in charge when classes are not in session. Drugs and alcohol are strictly prohibited. For any questions regarding Student Housing please use the contact information as defined on the Contact Us page of this website.

    DIRECTOR HOUSING

    Housing for the Director and Staff Workshops will vary depending on workshop location: In some cases Private Campus Housing (air-conditioned) will be in uses, whereas hotel lodging will be used in other cases. Reservations for hotel lodging must be received in the Vivace office no later than twenty-one days prior to the workshop. For any questions regarding Director and Staff Housing please use the contact information as defined on the Contact Us page of this website.

    ROOMMATE REQUESTS

    ALL roommate requests must be made at least TWO weeks prior to the start of the workshop, and will only be considered if BOTH participants request each other. Requests must be made by the participant, a parent or guardian, or the participant?s director; no exceptions! Requests are NOT guaranteed, however, every effort is made to honor them. Only two people per room For any questions regarding Roommate Requests please use the contact information as defined on the Contact Us page of this website.